ROVE Customer Support
We may be online in the chat or you can message the ROVE team anytime via the contact form below.
Frequently Asked Questions
EXPRESS SHIPPING. Order by 10am AEDT on:
- Mon 22 Dec - NT, TAS, WA
- Tue 23 Dec - NSW, ACT, VIC, QLD SA
STANDARD SHIPPING. Order by 10am AEDT on:
- Fri 12 Dec - NT
- Wed 17 Dec - WA
- Thur 18 Dec - TAS
- Fri 19 Dec - NSW, ACT, VIC, SA
- Mon 22 Dec - QLD
Based on AusPost’s metro delivery recommendations. If you’re outside a metro area, please allow extra time. We recommend ordering 1–2 business days earlier where possible.
Please request a change of your order details in the contact form below as soon as possible.
Our warehouse team are very quick to pack and send orders and we do our best to make changes in time. This is usually possible but we cannot guarantee it.
Yes, of course! You can easily exchange for a different size or even a different product, or opt for a store credit. We also offer refunds for full priced items.
We want your ROVE piece to fit you perfectly the first time around and the vast majority of our customers are happy when they follow the size guides on our product pages. If you are unsure, ask the ROVE team and we'll be so happy to assist! Together we can prevent unnecessary shipments and lessen the impact on our planet.
You can submit a return from our returns page and download your return label. We offer refunds, free exchanges and store credits.
International returns (outside Australia) must be requested from the contact form below and our team will get back to you soon with return instructions.
ROVE pieces are true to size unless otherwise stated in the product's 'Size & Fit' guide.
We recommend using our size chart to choose the size that best matches your body measurements. View the 'Size Guide' in the product description as it may include additional information for that product.
Media, PR & Collaboration Inquiries
All media an collab inquiries can be sent to media@rovedesigns.com
Message the ROVE team
We'll get back to you within 1-2 business days.
Alternatively, email us at hi@rovedesigns.com


